Quality Tech Services, LLC
  • Bloomington, MN, USA
  • Full Time

Medical, dental, vision, life insurance, 401(k), paid time off

Ideal Candidate Profile

QTS is currently seeking an energetic, responsive and well-organized full-time Customer Quality Coordinator. This position is responsible for providing quality support to a designated internal team by performing documentation review and audit support. An ideal candidate will have the ability to successfully multi-task and adapt to change in our fast-paced, dynamic environment.

Job Summary

  • Provide team guidance related to meeting the QTS Quality Management System.
  • Monitor sterilization and testing requirements/events for customers (dose audits, bioburden testing, etc.)
  • Perform customer-related document change request (DCR) reviews for meeting the QTS system and the customer requirements.
  • Provide support for customer audits, questionnaires, complaints, NCR's, CAPAs, and quality system information requests.

 Skills and Experience

  • Skills and knowledge equivalent to those obtained in a technical program or certificate related to the Quality Field with a minimum of 3 years work related experience.
  • Experience with ISO Quality Systems, ISO 13485 training and experience preferred
  • Internal Audit Experience, CQA preferred
  • CAPA Management and problem-solving skills using QA tools
  • Familiar with sterilization processes and direct customer interaction
  • Knowledge of blue print reading and a basic understanding of dimensions and tolerances.


Full Job Description
Quality Tech Services, LLC
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